Our Policies at French Valley Swim Academy

► 3 and under must wear our mandatory swim pants *Any child not potty trained must wear a disposable swim diaper and our swim pants.

► Billing: Billing takes place on the 1st of every month unless it lands on a Saturday, Sunday or holiday in which we are closed. Tuition prices are always a flat rate, based on 4 weeks. In the event of a 5th week in the month, you will not be charged for those extra lessons. We do not prorate the tuition for holidays or offer make ups for holiday closures. All clients are required to use our automated billing service and a card must be on file at all times. To ensure the quality of lessons FVSA maintains a no refund policy.

► Registration Fee: A registration fee of $100 will be charged to new families and $50 for returning families.

► Make-Up Lessons: We allow 1 make up per month with 24 hour notice

​► Stopping Enrollment: In order to drop from lessons, our office must be notified before the 1st of the month in order to ensure that you are not billed for that month. Clients who decide to stop lessons after billing has already been processed will receive a credit on their account to be used towards any future classes. Refunds are not issued.

► Late: If you arrive late to your lesson, we will do our best to give you the full lesson time however, we can only guarantee the remaining time of your scheduled lesson.

► Absent Instructor: We believe that the continuity of lessons is of the upmost importance. Therefore, in the event of an absent teacher, a substitute teacher may be provided. Notice will not be given. If, upon arrival, you decide you would prefer not to swim with a substitute teacher, you may cancel your lesson and call our office to find a new date/time. *We do not schedule the lesson